Effective Date: March 15, 2026

At Lumarella, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our Shopify store.

1. DATA COLLECTION

When you visit Lumarella, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

• Device Information: Including web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with our site.

• Order Information: Including name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

• Customer Support Information: Any information you provide during interactions with our support team.

2. HOW WE USE YOUR INFORMATION

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

• Contractual Necessity: To fulfill orders and provide the services you have requested.

• Consent: For marketing communications (which you can opt-out of at any time).

• Legitimate Interests: To improve our store, prevent fraud, and ensure site security.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• Compliance with Law: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to improve your browsing experience and provide our services. This includes functional, performance, and advertising cookies.

• You can control and manage cookies through your browser settings (Chrome, Microsoft Edge, Safari, etc.).

• Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

5. YOUR RIGHTS

For European Residents (GDPR): You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

For United States Residents (CCPA/CPRA): You have the right to know what Personal Information is being collected about you, the right to delete Personal Information, and the right to opt-out of the “sale” of your Personal Information (though Lumarella does not sell data in the traditional sense).

6. DATA RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. SECURITY

We employ industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

8. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at lumarellamatch@outlook.com.